This Privacy Policy explains how Xiamen Regulus Technology Co., Ltd. (“Regulus”, “we”, “us”, “our”) collects, uses, stores and protects information you provide on our website at reg-t.com.
1. Who We Are
This website is operated by:
- Company name: Xiamen Regulus Technology Co., Ltd. (厦门市悦久科技有限公司)
- Registered address: Room 104, No. 77, Tangmei Road, Jimei District, Xiamen, Fujian Province, China
- Website: reg-t.com
- Contact email: sales@reg-t.com
Our website servers are located in the Hong Kong Special Administrative Region. The company is registered and principally operates in Xiamen, Fujian Province, China.
2. Information We Collect
2.1 Information you provide
When you contact us through our website contact form, email or WhatsApp, we collect:
- Name
- Email address
- Phone or WhatsApp number
- Company name
- Your country or region
- Description of your project requirements
- Any other information you choose to provide
2.2 Information collected automatically
When you visit this website, our servers and third-party services may automatically record:
- IP address
- Browser type and version
- Operating system
- Pages visited and time of visit
- Referring URL
- Device type
2.3 What we do not collect
We do not collect or process sensitive personal information, including racial or ethnic origin, political opinions, religious beliefs, biometric data, health data, or precise geolocation. We do not knowingly collect personal information from children under 16.
3. How We Use Your Information
We use your information only for the following purposes:
- Responding to your enquiry — answering questions about products, specifications, pricing and lead times
- Providing quotations and proposals — preparing solutions based on your project requirements
- Performing contracts — order processing, delivery and after-sales support
- Technical communication — supporting installation, commissioning and product use
- Improving our website and products — analysing visit data to improve user experience
- Advertising measurement — understanding the effectiveness of advertising, where enabled
- Legal compliance — meeting legal obligations and responding to legal process
We do not sell, rent or trade your personal information to third parties.
4. Cookies
4.1 What cookies are
Cookies are small text files stored in your browser by a website, used to remember your preferences and browsing behaviour.
4.2 Cookies we use
Strictly necessary cookies
| Name | Provider | Purpose | Duration |
|---|---|---|---|
pll_language |
This website (Polylang) | Remembers your language selection — English, Spanish, Russian or Arabic | 1 year |
These cookies are essential for the website to function and cannot be disabled.
Analytics cookies
| Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics 4 | Distinguishes unique visitors and counts page views | 2 years |
_ga_* |
Google Analytics 4 | Maintains session state | 2 years |
Current status: analytics cookies are not yet active. If enabled in future, this policy will be updated and your consent will be sought before continued browsing.
Advertising cookies
| Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp |
Meta (Facebook) | Measures Facebook advertising effectiveness and builds lookalike audiences | 90 days |
_fbc |
Meta (Facebook) | Records advertising click information | 90 days |
Current status: advertising cookies are not yet active. If enabled in future, this policy will be updated and your consent will be sought before continued browsing.
4.3 Managing cookies
You can refuse or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent the language selection feature from working correctly.
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
5. Third-Party Services
We may use the following third-party services, which may process some of your data on their servers:
| Service | Provider | Purpose | Data location |
|---|---|---|---|
| Google Analytics 4 | Google LLC | Website traffic statistics | Global |
| Meta Pixel | Meta Platforms, Inc. | Advertising effectiveness measurement | Global |
| WhatsApp Business | Meta Platforms, Inc. | Customer communication | Global |
| Website hosting | Tencent Cloud | Website servers | Hong Kong |
These services have their own privacy policies available on their respective websites.
6. Information Sharing
We share your information only in the following circumstances:
- Service providers — information strictly necessary for website hosting, data analytics and email services, subject to confidentiality obligations.
- Legal requirements — where required by a court, regulator or other authority with lawful jurisdiction.
- Business transfer — in the event of a merger, acquisition or transfer of assets, your information may be transferred as part of the business assets. We will notify you in advance.
- With your consent — where you have given us explicit consent.
7. Data Storage and Security
7.1 Storage location
Your information is stored on our servers located in the Hong Kong Special Administrative Region, and on the servers of the third-party providers listed in section 5.
7.2 Retention period
- Enquiry and communication records: 3 years from the last contact
- Contract and transaction records: 10 years as required by Chinese law
- Website analytics: per third-party provider default settings
7.3 Security measures
We take the following measures to protect your information:
- HTTPS encryption for all data transmission
- Restricted server access
- Regular security updates
- Employee confidentiality obligations
Please note: no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under applicable data protection laws, including but not limited to the EU General Data Protection Regulation (GDPR), you have the following rights:
- Right to be informed — to know how we process your data
- Right of access — to obtain a copy of the personal data we hold about you
- Right to rectification — to correct inaccurate or incomplete data
- Right to erasure — to request deletion of your personal data
- Right to restrict processing — to limit how we process your data
- Right to data portability — to receive the data you provided in a common format
- Right to object — to object to processing based on legitimate interests
- Right to withdraw consent — to withdraw your consent at any time
To exercise these rights, please email sales@reg-t.com describing your request. We will respond within 30 days. To protect your data, we may ask you to verify your identity.
9. International Data Transfers
As our servers are located in Hong Kong and we use global third-party services, your information may be transferred outside your country or region. For data transferred from the European Economic Area, we rely on the EU Standard Contractual Clauses or other lawful mechanisms.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. For material changes, we will provide notice on a prominent part of the website.
11. Contact Us
For any questions about this Privacy Policy, or to exercise your rights, please contact:
- Privacy enquiries: sales@reg-t.com
- Technical and after-sales support: support@reg-t.com (not for data requests)
- Company: Xiamen Regulus Technology Co., Ltd.
- Address: Room 104, No. 77, Tangmei Road, Jimei District, Xiamen, Fujian Province, China
We will respond to your request within 30 days.
12. Supervisory Authority
If you believe our processing of your personal data infringes applicable law, you have the right to lodge a complaint with the data protection supervisory authority in your country or region.